Feefo is a renowned brand within the customer reviews and insights sphere, aiming to provide businesses with the tools and technology to improve customer experience and engagement. All Feefo reviews and feedback are from verified customer experiences and aid businesses in making smarter and more customer-focused decisions.
The Feefo platinum award was created in order to accredit businesses for their continuing commitment to outstanding customer service. This verified and valued badge of approval is only awarded to businesses that have achieved the Feefo Gold standard for three consecutive years.
Reasons why we won this award.
Here at Fischer Future Heat, it has always been of upmost importance for us to operate with integrity, quality service and fairness. We pride ourselves on delivering a lifetime of excellent customer service, something for which we have received recognition for from both TrustPilot and Feefo. Our continuing dedication to complete customer satisfaction remains unparalleled.
As a company we believe that without ‘the customer’ there would not be a business. That is why it has always remained central to our company philosophy to provide our customers with a lifetime of unparalleled customer service. No matter the query, we endeavour to handle every customer with the same level of professionalism, compassion, and respect. Our dedicated teams are happy to provide customer with quick resolutions to any issues they may face.Every department in our business follows the same customer-focused philosophy, ensuring our exceptional customer service is a universal experience.
Thanking all our customers.
Without the support from all our customers, and the assurance through reviews and testimonials, we would not have been a recipient of the glorified ‘Feefo Platinum Service award’. We thank you all for being a part of the ‘Fischer Family’, and we will continue to provide products and services that always exceed your expectations.
Fischer Future Heat always strive to ensure our customers are receiving the best service we can provide. As such, we contact all our customers post installation to ensure everything is going well. On occasions, after our follow up calls, we are lucky enough to receive positive feedback on either Trustpilot or Feefo. If we’re really lucky, we’ll also receive an image of the customers Fischer dynamic clay core heaters after they have been installed. This is exactly what we got from happy customer, Mrs Colton, who was nice enough to send us an image and also write a fantastic review! Find out more about Mrs Colton’s experience with Fischer Future Heat below. Continue reading “