FFH-Feefo platinum award

Fischer Future Heat receives an award from Feefo!

About Feefo and the Platinum Award.

Feefo is a renowned brand within the customer reviews and insights sphere, aiming to provide businesses with the tools and technology to improve customer experience and engagement. All Feefo reviews and feedback are from verified customer experiences and aid businesses in making smarter and more customer-focused decisions. 

The Feefo platinum award was created in order to accredit businesses for their continuing commitment to outstanding customer service. This verified and valued badge of approval is only awarded to businesses that have achieved the Feefo Gold standard for three consecutive years. 

Reasons why we won this award.

Here at Fischer Future Heat, it has always been of upmost importance for us to operate with integrity, quality service and fairness. We pride ourselves on delivering a lifetime of excellent customer service, something for which we have received recognition for from both TrustPilot and Feefo. Our continuing dedication to complete customer satisfaction remains unparalleled.

As a company we believe that without ‘the customer’ there would not be a business. That is why it has always remained central to our company philosophy to provide our customers with a lifetime of unparalleled customer service. No matter the query, we endeavour to handle every customer with the same level of professionalism, compassion, and respect. Our dedicated teams are happy to provide customer with quick resolutions to any issues they may face. Every department in our business follows the same customer-focused philosophy, ensuring our exceptional customer service is a universal experience.

Thanking all our customers. 

Without the support from all our customers, and the assurance through reviews and testimonials, we would not have been a recipient of the glorified ‘Feefo Platinum Service award’. We thank you all for being a part of the ‘Fischer Family’, and we will continue to provide products and services that always exceed your expectations.

Introducing the new Acquafficient

Introducing the NEW Aquafficient Eco Thermal

The introduction of various energy regulatory mandates, such as the Future Homes Standard, seek to reduce the worrying pollution statistics highlighting the damage that the consumption of fossil fuels is having on our planet.

 

Here at Fischer Future Heat, we understand the impact changing to renewable heating systems has on the reduction of harmful environmental pollutants. This is why we continue to work tirelessly to provide the British public with innovative, renewable home heating solutions.

 

 

That is why we are pleased to introduce the leading-edge Aquafficient Eco Thermal.

 

Operating through solar and wind energy, the duo-renewable Aquafficient Eco Thermal heats water with two renewable energy sources. Initially using solar energy in order to heat water to 60 degrees centigrade; if the water does not reach a suitable temperature it will then use energy from the air.

 

There is nothing more unpredictable and unreliable than British weather. We know there is no way we can control the weather, but we can guarantee the efficiency and reliability of our latest water heating innovation.

 

Suitable for homes with Solar Thermal technology installed, the Aquafficient provides a renewable water heating solution that doesn’t compromise on efficiency due to the climate. Working in conjunction with Solar Thermal technology, when there is a lack of sunlight access, the Aquafficient Eco Thermal converts energy used for heating water through an Air-Source heater. The duo-renewable technology of this heating system means that you can enjoy hot water all year round, without compromising on efficiency or performance.

Just like the alternative water heating solutions we offer here at Fischer Future Heat, the Aquafficient Eco Thermal comes with a 5 year warranty as standard, as well as an automatic anti-legionella disinfection system. You can rest assured with the knowledge you have access to hot water on demand, without harming the environment or your pocket. 

 

The Aquafficient Eco Thermal is designed with efficiency and resourcefulness in mind, the duo-renewable nature of the design combines the highly efficient performance of our Aquafficient technology with completely renewable energy sources. It can be installed as an individual hot-water heating system, or can be combined with the other electric heating solutions offered here at Fischer Future Heat.

 

With these newer and modern options, you can enjoy peace of mind knowing you are making the necessary changes for a greener tomorrow.

 

We all require hot water all year round, so why not change to a renewable water heating system and begin making the steps to future-proof your home and reduce your carbon footprint, as well as your energy bill.

Fischer Future SMILE

Why Our Customers – S.M.I.L.E.

Why our Customers Smile?  At Fischer, quality and service are of prime importance to us. It is important that every Fischer customer enjoy the benefits of investing in not only the Fischer product but our high level of customer service too.

From the outset, Fischer was founded on the basis of providing efficient, future-proofed, made-to-order heating solutions, paired with excellent aftercare and a team you can rely on. Our Trustpilot and Feefo ratings prove that.

SMILE is an acronym for our core way of operating, with each letter referring to a different step in your customer journey. SMILE applies right from the very start of your journey with Fischer and continues to apply for years to come.

Fischer Future Specify

We specify our products following on
from a bespoke home survey.

 Why our Customers - Specify

We specify our products following on
from a bespoke home survey.

In order to meet the exact heating and hot water requirements for your property, we carry out a free no-obligation survey of your home via our trained engineers.

Our trained engineers take into account any heat losses that may affect the level of heat you require for maximum comfort. Each heater is sized specifically for the room it’s intended for, making sure you are comfortable and in full control of your heating at all times.

Our engineers will spend an average of one hour[1] at your property surveying and delivering you a bespoke presentation on our product(s).

Our survey is specifically designed so we can deliver all the information you require in order for you to make your purchase. Our survey allows you the opportunity to ask us directly any questions that you may have.

“Excellent advice given and work carried out as stated by very efficient engineers and I am very satisfied with the whole project.” – Anne Bohren

 

[1] Caveat: this is an average figure; our bespoke home surveys can take longer.

Why our Customers -  Manufacture

Once your order is placed,
we send it off to be made for you.

All our products are made to order, ensuring maximum quality in our manufacturing.

Many electric heaters use a PCB within the heater itself to regulate the temperature, but often the PCB’s are unable to cope with high levels of heat and can be prone to failure.

At Fischer, the PCB is within our wireless thermostat (for both our dynamic clay core radiators and electric boilers), which is away from the source of heat, ensuring your Fischer system outlives our guarantees.

In fact, there are thousands of Fischer heaters installed in UK homes from over 10 years ago which have never encountered an issue.

Quality is remembered long after the price is forgotten.

“From initial contact and visit to final installation we were very satisfied with your professional approach throughout. The heaters are an excellent energy source and we are pleased we made this choice.” – Mrs. Elsie Winstanley

Our Way of Working - Install

Our skilled team of installers will install
your order to your satisfaction.

We have a skilled team of in-house installation engineers comprising certified plumbers and electricians. As part of our team of engineers, we have Gas Safe plumbers and NAPIT registered electricians who will take great care when installing your new Fischer system.

As training is managed internally, you can be safe in the knowledge that our craft team of engineers are constantly refreshed on best practice and are consistently reminded of the standards our customers expect.

After the hard work is done, our engineers will take the time to talk you through your new system, ensuring you are completely satisfied with how it operates.

“The Workmen were very efficient changing my old system to your beautiful new system. The work of installation was professional and care was taken to suit my needs. The work started on time and finished exactly on time, which is very unusual in my experience. I would recommend Fischer to everyone who nededs new heating equipment in their home. I could not be more satisfied.” Mrs. Marjorie Green

our Way of Working Longevity

When you buy from us, you invest in us and so it is why we offer a ten-year guarantee (2 years on electronics) together with great customer service to see you through.

Not only do we offer a 10-year guarantee on our heaters (with 2 years on electronics)[2], but we also offer a lifetime of service[3]. Once your guarantees expire, we are still on hand to assist with any queries or questions you may have via our in-house technical support.

In the rare event you encounter technical difficulties, our technical support advisors are a phone call away. Our technical team will be able to assist you in getting back up and running. You have absolute peace of mind that we are here when you need us.

Due to the quality of our materials and the great degree of manufacturing, we remain confident that your Fischer system will outlive the guarantee, offering you a future-proofed way of heating your home.

“Rang customer service. I was told busy but would ring me back .Danny rang 10 minutes later he talked me through my problem waited on phone to make sure all ok. He apologised to say if any more trouble to ring him back on Tuesday as bank Holiday Monday. All working ok so no need thank you Danny for your help. First class service” – William Michael Brockbank

.

Why our Customers Enjoy

Enjoy living life electric!

All of our electrical home heating solutions are 100% efficient[4], which means all the electricity you use and pay for converts into heat. What is more, is there is no heat loss between the power source and the heat output, which is something unachievable with gas central heating.

Enjoy knowing that you are on the road to getting to zero carbon. Get ahead of the curve and pave your way to achieving net zero emissions.

Electrical heating is cheaper to install than gas, has low maintenance rates and lasts longer than an average gas boiler.

The future is electric!

“I was looking for a space saving  Hot Water system that would be efficient, quite and not store any water! The Fischer Aquafficient instant hot water solution delivered on every level. I saved space and my energy bill has reduced. It was worth every penny!” – Matt

 

That’s Specify. Manufacture. Install. Longevity. Enjoy.

Giving you a reason to smile.

We are happy to send you a free catalogue.

[1] Caveat: This is an average figure; our bespoke home surveys can take longer.

[2] Guarantee terms and conditions apply.

[3] Via our Technical Support Team.

[4] At the point of Use.

Aquafficient Eco+ Water Heaters

Aquafficient Eco+ – the future of water heating

Hot water is something we require 365 days a year. Whether it is for washing or cleaning, it is something we all need.

For years now, we have been offering efficient hot water solutions, including our Aquafficient range.

We are now pleased to introduce a new addition to the ever-growing range – Aquafficient Eco+.

Aquafficient Eco+ is our brand new air source water heater, designed to provide hot water to your home quickly and efficiently.

Acquafficient Eco+ Water Heaters vs Traditional Boiler

 

Fossil fuels are on the way out, and renewables are on the way in. The UK Government are making this push, and the road to zero carbon has begun.

Air is all around us, so utilising it to heat your water is a smart decision.

Using air as its main energy source, the Eco+ is a renewable product. A robust, titanium, heating element is included as a backup, meaning you will never be without hot water.

Much like the way a fridge compresses air to cool; Aquafficient Eco+ compresses air to heat.

Air source water heaters can be two to three times more energy efficient than a conventional water cylinder.*

Thanks to the special design of the compressor, hot water is available at 60 degrees centigrade and with a power requirement of less than 10amps, Aquafficient Eco+ requires only a standard 13amp socket to install.

Aquafficient Eco+ also contains an automatic anti-legionella disinfection system to remove the risk of legionella bacteria.

Much like the Aquafficient, it can be installed alongside a heating only boiler, allowing you to both heat your home and water efficiently.

You can also use Aquafficient Eco+ as a stand-alone hot water system, or even combine it with Fischer dynamic clay core radiators. The opportunities are endless.

Built with a stainless steel casing, 80mm of highly efficient insulation and finished in white, Aquafficient Eco+ has a sleek, modern design perfect for any home.

Wall mounted and floor-standing options are available. The unit can be installed in a loft where possible, ensuring you save valuable space within your home.

Heating only boiler

Our brand new heating only boiler is the ideal replacement for an existing system boiler. It works seamlessly alongside Aquafficient and Eco+ to provide efficient heating and hot water to your home.

Much like our floor standing and wall mounted duo boiler, our heating only boiler requires zero maintenance and boasts a 10-year warranty for complete peace of mind. Our exclusive wireless thermostat is also offered as standard for full heating control.

Warm, with control. The future is electric.

* Source: US Department for Energy

Acquafficient Eco+ Water Heater

Are you on the best energy tariff for you?

There are now over 50 energy suppliers in the UK but many people have still never switched. Despite the increased choice, there are millions of homes who are still paying far too much for their energy.

If you are still supplied by one of the Big 6 – British Gas, Scottish Power, Eon, SSE, OVO or Npower you could be missing out on up to £500 a year in savings.

Here at Fischer Future Heat, it is very important to us that our customers are using their dynamic clay core heaters in the most efficient way possible. Our technical team is always on hand to advise on setting your thermostat, and can help with any issues you may have to ensure you are getting the most from your heating.

A big part of efficiency is making sure you are on the correct energy tariff. If you are happy with your energy supplier and do not want to switch, you should still give them a call and check you are on their cheapest tariff.

We recommend Outfox the Market. They have some of the cheapest energy prices in the UK and the electricity they supply is 100% renewable and is produced from UK offshore wind farms. You can get a quote here.

Economy 7 or single rate tariffs?

If you replaced old storage heaters with Fischer electric heaters it is also important to check your tariff. If you are still on an economy 7 tariff, you could be paying too much.

How do I know if I should change my economy 7 tariff?

If you replaced old storage heaters with Fischer electric heaters it is also important to check your tariff. If you are still on an economy 7 tariff, you could be paying too much.

How do I know if I should change my economy 7 tariff?

The economy 7 tariff was designed for people with old-fashioned storage heaters. You could take advantage of a cheaper night rate to store your energy, which would then be released the following day. But, and this is a big but, quite often, your stored heat runs out and then you have to put the heating on and pay a much higher day rate.

Choosing the right tariff

Many of our customers often ask if they are on the right tariff with Fischer heaters.

The only time the night rate is cost-effective, is if your energy use at night is at least 65% of your overall consumption.

With modern living you may find that you don’t achieve this ratio. So, it’s vitally important that you consider all the new tariffs that are available.

Your latest energy bill will provide a breakdown of how much electricity you use during the day and night.

Let’s imagine you use an annual total of 10000 kWh of electricity.

Example One

Example Two

Example Three

As you can see, if your night/day ratio does not equal 65% in favour of night you need to switch your economy seven tariff to a single rate tariff. You do not need to change your meter, just simply call your energy supplier and ask them to change it. You will soon start enjoying the benefits and ensuring your Fischer radiators are even more efficient.

 

REMEMBER – Get a quote from Outfox the Market. Their prices are over £350 cheaper than the government price cap. See their website for details – It only takes 30 seconds. www.outfoxthemarket.co.uk

What do you think of the new Leicester Tigers Shirt?

It’s that time of year again! The Rugby season is fast approaching and the new shirts are being unravelled. As official partners of the Leicester Tigers, we get our name on the shirt and you know what, we think it looks great!

What do you think? Comment and let us know.

 

 

Keith Bastian, managing director of Fischer Future Heat, said: “Our relationship with the Tigers continues to go from strength to strength, and we are delighted to be able to extend and expand our association.

“Added to our other local partnerships, Fischer Future Heat are making a splash in the Leicestershire community.”

Tigers chief executive Simon Cohen said: “We are delighted that Fischer Future Heat have chosen to extend their partnership with the Tigers.

Read more here